MaintainSoft

Outlook

Connect email automatically converts maintenance requests from emails into work orders.

ERP MAINTENANCE

Integrate Outlook with MaintainSoft

MaintainSoft CMMS email integration transforms maintenance requests from emails into work orders, automating task creation and improving workflow efficiency..

Email-based Maintenance Request Submission

Team members can submit maintenance requests via Gmail, Outlook, or other email services
Automate the process by routing emails into MaintainSoft as work orders

Custom Email Routing

MaintainSoft provides a unique email address for your company to receive maintenance requests
Your IT team can configure email filters or rules to forward requests to this address

Standardized Subject Line and Filter Setup

Create a standardized subject line format for maintenance requests (e.g., 'Maintenance Request')
Set up filters/rules to automatically forward emails based on the subject line format

Priority Level Assignment

Automatically assign priority levels (None, Low, Medium, High) to maintenance requests via email
Select priority during the integration setup process for consistent task prioritization

Work Order Creation from Email

Emails are automatically converted into work orders in MaintainSoft
Subject line = Work order title, email body = Work order description

Customizable Mapping to Assets

Additional asset mapping in MaintainSoft can be configured to link emails with relevant assets
Customizable mappings allow for more detailed work order creation

No MaintainSoft Account Required for Requesters

Requesters only need access to an email service (e.g., Gmail or Outlook)
No MaintainSoft account is required for submitting maintenance requests

Integration Testing and Synchronization

Test the integration with your team to ensure correct routing of maintenance requests
Once set up, MaintainSoft and email are in sync for automatic work order creation

Maximize Uptime, Minimize Cost.

Track all your asset maintenance in one system, right at your fingertips.